My Toshiba laptop was working fine until a few days ago. The predicted usage time (given by the battery icon on the taskbar) went down from 6 hours (ish) to around 1 hour. When I then put it on charge, the laptop would (after a few hours) flash a light toshow me it's fully charged. Upon unplugging the laptop, the percentage that the battery was on would be 80 something%. Today I've put my laptop on and it wouldn't turn on (it was fully charged before I switched it off). I plugged the laptop in and it workswhile plugged in but the minute I take the charger out it dies.
The battery icon says 0% Power Mode (plugged in).Now I've been trying to figure out what's happened and the only thing that I can find that seems a bit off is that when I open device manager and click on battery, only Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery are showing.I'm pretty sure that there should also be Microsoft Composite Battery there as well.Is there a reason for this or has this affected my laptop's battery life? I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.It's possible there was a driver Update for those associated drivers. Go back to Device Manager to choose each, then Driver tab, then choose Roll back if available. If not choose Uninstall, restart PC to reinstall the drivers.Check the manufacturer's Support web page for your full model number to see if there is a battery issue or recall for it.Run the battery recalibration here:Then generate a battery report and post it back here:Right click Start to open Device Manager, under Battery choose the battery device, then Driver tab, then if available Roll Back the driver. Press Windows key + XClick Device ManagerExpand BatteriesRight-click Microsoft ACPI-Compliant System.Choose Update Driver Software.Make sure you are connected to the Internet, the check for updates.Check if its working.Other things you can try.1.
Download Update for Windows 8.1 (KB2913236) from Official Microsoft Download Center. Surface Pro 6. Stand out from the ordinary. Transform data into actionable insights with dashboards and reports. Update for Windows 8.1 (KB2913236) Important! Selecting a language below will dynamically change the complete page.
Run Windows 10 Battery DiagnosticsIf your battery isn’t fully charging, the first thing you can try is the Battery troubleshooter in Windows 10.Open Start Settings Update & security TroubleshootScroll down then click PowerClick Run the troubleshooterComplete the wizard then restart your device to see if the problem is resolved.Most laptop computers include their own factory diagnostics utilities, too. It is recommended you also use those to test your battery. Accessing the diagnostics will vary by manufacturer, so, consult the documentation that came with your computer. Before yourun a test, you might need to first fully charge the device to 99 or 100 percent, disconnect the AC adapter, boot into the diagnostic utility then run the test.2. Check if Your AC Power Supply is Properly ConnectedSometimes the power cable connected to your AC power supply brick might be loose. Check to make sure it is fitted and secured properly.3. Try a Different Wall Outlet and Check for Low Voltage and Electrical IssuesThe other day, my house had some serious electrical issues going on.
You would be amazed how much voltage issues can affect the performance of your system. Plugging in my laptop into an outlet within my room dimmed the light, while an outlet in the living roomcaused it to wink.Another room it remained constant but charging was horribly slow. This, of course, meant I had low voltage issues and with so many appliances competing for the little bit of faulty energy, it made it even worse. Ultimately, I ended hiring an electrician tosort out the issues. After fixing it up, my laptop started charging normally.4. Test with Another ChargerI mentioned the AC power adapter earlier. It’s possible your charger might be the culprit.
If you have a working spare laying around the home, give it a try to see if it charges. You can also borrow one from your work colleague if you don’t have any. If youdon’t have access to another charger, try yours on another laptop to see if it charges the device.If you are mixing and matching laptop power adapters, make sure you choose the correct power supply.Read the brick and make sure it has the same polarity and voltage as the adapter for your laptop.5. Remove All External DevicesIf you keep external devices such as a smartphone, a USB external drive, mouse, printer and anything else attached to your system while charging, it will take longer for your battery to reach 100%. Make sure you disconnect all of those devices so your systemwon’t be competing with all the other electronics.6.
Check Your Connectors for Dirt or DamageIf your laptop has a modular battery, remove it then check for any damage or to see if it needs cleaning around the contacts and inside the battery compartment. Also, check if there are any dust particles inside the charging port that might be preventing thebattery from charging.7. Check for BIOS and Chipset Driver UpdatesSometimes your system might be overdue for an update for components such as your BIOS and Chipset. Updates can help resolve bugs that might be preventing the battery from charging efficiently.8. Press and Release Power Button ResetSometimes unknown glitches can prevent the battery from charging. An easy way to fix it is to power down your computer, hold down the power button for 15 to 30 seconds, plug in the AC adapter, then start the computer.9.
Disable Apps and Check Battery Usage in Windows 10Going back to Windows 10 a bit, recently, I noticed my Surface Pro was taking an unusually long time to charge and the fans started to rev up. Little did I notice the culprit was right there on my Taskbar all along. Slack’s Windows client was waiting in anattempt to connect to the Internet. So, checking your apps to determine whats running in the background can help you not only conserve battery life but limit what prevents it from charging faster.There are a couple ways to do that. Open Start Settings Privacy Background apps.
Scroll down then toggle off the apps that might be preventing your device from reaching a full charge.Still in Settings, open System Battery Battery usage by app. This will tell you which apps are using the most battery and you can make a decision what to do, whether to let Windows decide if it should run in the background while not sacrificing batterylife.10. Replace Charger or Battery ModuleUltimately, if you don’t see any improvements after trying all the above, then it’s maybe best that you replace either the charger or battery itself. This will require contacting your laptop manufacturer and placing an order. Batteries and the chargers arenot necessarily cheap, especially if its an older system.
But, if you have no choice, its something you will just have to do to get your system back in working order.Source.Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Thoroughly research any product advertisedon the site before you decide to download and install it.Best regards, Andre Da Costa Independent Advisor for Directly.
My Toshiba laptop was working fine until a few days ago. The predicted usage time (given by the battery icon on the taskbar) went down from 6 hours (ish) to around 1 hour. When I then put it on charge, the laptop would (after a few hours) flash a light to show me it's fully charged. Upon unplugging the laptop, the percentage that the battery was on would be 80 something%. Today I've put my laptop on and it wouldn't turn on (it was fully charged before I switched it off).
I plugged the laptop in and it works while plugged in but the minute I take the charger out it dies. The battery icon says 0% Power Mode (plugged in).Now I've been trying to figure out what's happened and the only thing that I can find that seems a bit off is that when I open device manager and click on battery, only Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery are showing. I'm pretty sure that there should also be Microsoft Composite Battery there as well.Is there a reason for this or has this affected my laptop's battery life?:). Missing composite battery driverI was having difficulty getting Windows 10 to recognize my CPS1500AVR UPS and attempted to update the driver. Unfortunately in the process, the composite battery device and/or driver was deleted and I cannot seem to get Windows 10 to automatically reinstallit.
Scanning for hardware changes does not detect/install the battery device. Is there a way to get this device/driver restored without creating havoc in the OS (i.e. Overwrite current settings and configurations). The battc.sys file is still in place,however I do not see a compbatt.sys driver which earlier versions of Windows had.
Appreciate any feedback. Microsoft composit batteryHello,The Microsoft Composite Battery Driver doesn't affect the charging of the battery. Hardware Charging Circuit controls the charging function of the battery, it's a part of the motherboard installed in the laptop.Microsoft Composite Battery Driver reports the information that it receives from the charging circuit.
This information is displayed in the Battery Meter GUI that is located in the Desktop / Notification Area.If you're able to see the Battery icon in the lower-right section of the task bar, that means your Microsoft Composite Battery Driver is working. We recommend that you run a check of the battery condition.
Follow the steps below:. Press Winkey+X and click theCommand Prompt (Admin). In the command prompt window, type or copy/paste the following commands. (Note the spaces in the commands)cd%userprofile%desktop Press ENTER powercfg-energy -output energyreport.html PressENTER.Note: Wait until the command completes (usually about 2 minutes).This will create a file namedenergyreport.html and place it on yourDesktop.3.
Open the file in your desktop Scroll down to theBattery: Battery Information section.You will see:Design Capacity xxxxxLast Full Charge xxxxx(Where xxxxx is a number)Copy this section and paste it in a reply here, for analysis.If you are getting a message: Plugged in, not charging, follow the steps below:. Turn off the computer Remove everything that's connected to your computer. Remove the battery After 30 Seconds. Press and hold the Power Button on the laptop for 15 seconds.
Plug everything back into the computer. Turn on the computer and check the results to see if the problem is resolved.Keep us posted with the result.